1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• In case of high order volume or unforeseen circumstances, processing may take slightly longer. Customers will be informed accordingly.

2. Shipping Locations

• We currently ship across India.
• Delivery is available to most PIN codes through our logistics partners.

3. Estimated Delivery Time

• Metro cities: 3–5 business days
• Non-metro & rural areas: 5–8 business days

Delivery timelines may vary based on location, courier service, weather conditions, or government restrictions.

4. Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout.
• Shipping charges may vary depending on:
  • Product type
  • Order value
  • Delivery location

We may offer free shipping on selected products or promotional offers.

5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/email.
• You can track your order anytime using the Track Order option on our website.

6. Packaging

• All products are securely packed to prevent damage during transit.
• For electronic items, special care is taken with protective packaging.

7. Delivery Attempts

• Courier partners will attempt delivery 2–3 times.
• If delivery fails due to incorrect address or customer unavailability, the order may be returned to us.
  Re-shipping charges may apply in such cases.

8. Delayed or Lost Shipments

• While we strive for timely delivery, delays may occur due to reasons beyond our control.
• If your order is delayed or appears lost in transit, please contact us immediately so we can assist you.

9. Digital Products (If Applicable)

• Digital products or files will be delivered via email or download link.
• No physical shipping is involved for digital products.